Reference

How fc8wincom Handles Your Personal Data

This Privacy Policy tells you exactly what data fc8wincom collects when you open an account, make a deposit via GCash, Maya, or InstaPay, or reach out to support — and how we keep that data safe.

Account data protectedGCash, Maya, InstaPay details securedNo third-party data salesYour right to access and deletePhilippines-based support contact
fc8wincom How fc8wincom Handles Your Personal Data
DATA CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove the personal data we hold on your account, our support team is the fastest route. You can raise a data request through live chat directly inside your account dashboard, by emailing our dedicated privacy address, or by using the in-app help form on mobile. We aim to acknowledge every data request promptly and resolve it within the timeframe required by applicable rules.

Team online

Live Chat

Open your account dashboard and tap the chat icon to reach our support team directly. State that your query is a data privacy request so it gets routed correctly.

Email Support

Send your data request to our privacy contact address found in the footer of this page. Include your registered account name so we can locate your records quickly.

In-App Help Form

On mobile, go to Account, then Help, then Submit a Request. Choose the Privacy category. Our team picks up these tickets and responds with next steps.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data security is not a checkbox for us — it is part of how every account transaction works. From the moment you link your GCash or Maya wallet to the point where a withdrawal clears to your InstaPay account, each step runs through encrypted channels. We review our data practices regularly to stay consistent with applicable privacy rules and to keep your account information accurate and current.

Encryption in Transit All data moving between your device and our servers — including payment details for GCash, Maya, and InstaPay — travels over encrypted connections so it cannot be intercepted.
Retention and Deletion We keep your account data only for as long as necessary to operate your account and meet legal obligations. Once no longer needed, records are deleted or anonymised securely.
Cookie Controls We use session and analytics cookies to keep your lobby state and improve performance. You can adjust cookie permissions through your browser settings without losing your account access.
Access and Correction Rights You can request a copy of the data we hold on your account at any time. If anything is inaccurate, contact support and we will correct it after verifying your identity.

Common Questions About Your Data on fc8wincom

These are the questions we hear most often about how we handle account data, payment records, and your rights as someone who uses fc8wincom where local law permits.

We collect your name, email address, contact number, and the payment method you use — GCash, Maya, or InstaPay. Device and session data are also logged to protect your account from unauthorised access.

No. Your GCash, Maya, and InstaPay account details are used only to process your transactions. We do not sell or share payment information with unrelated third parties under any circumstances.

Open a support ticket through live chat or the in-app help form. Select the Privacy category, confirm your account identity, and we will send you a summary of the data we hold on your account.

Yes. You can request deletion of your personal data by contacting support. We will remove what we are not legally required to retain and confirm once the deletion is complete.

Transaction records are kept for as long as required to operate your account and meet applicable legal obligations. Once that period ends, records are deleted or anonymised — not kept indefinitely.

After account closure, we retain only the records we are legally required to hold. All other personal data is deleted or anonymised within a reasonable period following the closure date.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.